Overview
Looking for full-time work (8 hours/day)
at $3.78/hour ($727.26/month)
Bachelors degree
Last Active
April 20th, 2025 (432 days ago)
Member Since
August 13th, 2017
Profile Description
I am a detail-oriented and customer-focused professional with experience in travel consulting, e-commerce, quality analysis, customer service, and transcription. My background in travel consulting has equipped me with the skills to create personalized travel experiences, manage bookings, and provide expert recommendations. In the e-commerce space, I have worked to enhance online transactions, ensuring smooth operations and customer satisfaction.As a quality analyst, I have a keen eye for identifying process improvements, maintaining high service standards, and optimizing performance. My strong customer service skills allow me to build positive relationships, resolve inquiries efficiently, and enhance overall client experiences. Additionally, my expertise in transcription ensures accuracy, attention to detail, and timely delivery of high-quality content. I thrive in fast-paced environments and am committed to excellence in every role I take on.
Top Skills
Office and Administration » Travel Planning » GDS
Experience: 5 - 10 years
Other Skills
Office and Administration » Travel Planning » Amadeus
Experience: 5 - 10 years
I worked in a BPO company handling a travel account that utilizes Amadeus as a main tool for 6 years.
Office and Administration » Travel Planning » Sabre
Experience: Less than 6 months
Office and Administration » Quality Assurance
Experience: 2 - 5 years
- Conducts quality & risk audits - Facilitate and participate in Quality Calibration - Conducts coaching, provide feedbacks, and design action plan - Determine and document any areas that may need improvement by conducting data analysis - Review and analyze the effectiveness of the modifications made in an existing data or practice - Publish quality reports
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Calamba City, Laguna
- Tests Taken
- IQ
- Score: 122
- DISC
- Dominance: 37
- Influence: 30
- Steadiness: 18
- Compliance: 14
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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