E-commerce Operations Specialist | Procurement & Inventory

Demonstrated strong attention to detail through accurate invoice and PO reviews, inventory and product data management, and maintaining Shopify listings, pricing, and product information. Skilled in identifying discrepancies, improving workflows through automation, and coordinating cross-functional tasks to ensure accurate execution of product launches and marketing campaigns.

Completed 2 years of missionary service in Auckland, New Zealand, developing strong English communication skills through teaching, presentations, and diverse group interactions. Experienced in professional communication through vendor coordination and collaboration with procurement, graphics, sales, and customer service teams.

Managed inventory and procurement decisions using sales analysis and demand forecasting to optimize stock levels and prevent stockouts. Experienced in reviewing invoices, resolving purchase order discrepancies, coordinating with vendors, and managing product settings and purchase orders through Epicor Solar Eclipse.

**Shopify Store Management (3 Years Experience)** Experienced in managing Shopify storefront operations, including bulk product uploads and updates, product organization, pricing management, inventory maintenance, and promotional setup. Skilled in: • Bulk product uploads, edits, and CSV-based product updates • Daily inventory updates and stock availability management • Pricing updates and product information maintenance • Creating and managing discounts, promotions, and scheduled offers • Updating homepage banners and store content • Creating and organizing collections, product types, and categories • Managing Shopify metafields, designer attributes, series, and collection • Scheduling future product publishing and coordinating product launches • Maintaining accurate product data to improve store organization and customer experience

Proficient in Google Sheets for inventory management, sales analysis, and e-commerce operations. Skilled in VLOOKUP, Shopify data management, and has experience in workflow automation using Google Apps Script.

Led email marketing calendar planning and coordinated execution across procurement, graphic and SEO specialists to ensure timely product launches and inventory readiness. Ran promotions that supported product liquidation efforts, reducing excess inventory from $328K to $101K (2023–2026)

Comfortable using Monday.com for project outlines, task tracking, project updates, and team collaboration.

Experienced in using Trello for task coordination, project tracking, and collaboration with graphic designers for promotional campaigns.

Created and improved SOPs using Loom and Google Docs to standardize workflows, enhance team efficiency, identify process gaps, and maintain accurate documentation.

Designed 3-4 weekly email banners using Canva for Klaviyo campaigns

Experienced in professional vendor communication and cross-functional coordination with procurement, graphics, sales, and other teams. Skilled in ensuring clear information flow, resolving concerns, and supporting smooth execution of product updates, promotions, and operational tasks.

Leveraged ChatGPT, Google Apps Script, and PowerShell to automate e-commerce workflows, including product data preparation, AI-assisted product descriptions, and image processing for Shopify uploads. Improved the new product workflow turnaround time from 1–2 weeks to 2 days by reducing repetitive manual tasks and standardizing processes.

Manage social media content schedule and publishing on facebook

Used Google Apps Script to automate spreadsheet workflows, streamline product data preparation, and improve Shopify listing processes, combined with ChatGPT for product descriptions and PowerShell for image processing automation.