I'm a Customer Experience professional with 7+ years across fintech, banking, and online marketplace platforms, having grown from frontline support into a Product Knowledge Specialist role. I specialize in bridging Engineering and CX teams — translating product changes into clear, actionable guidance and designing training programs that keep support teams accurate and aligned. A seven-time Top Agent across three distinct functions, I bring a strong mix of dispute resolution experience, cross-functional communication, and a natural ability to make complex information easy to act on.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.