Roxanne

Virtual Assistant: Operations & Scheduling Coordinator | Customer Support | Sale

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Overview

Looking for any work (8 hours/day)

at $7.51/hour ($1,454.56/month)

Not Specified

Last Active

May 28th, 2026 (10 days ago)

Member Since

May 12th, 2026

Profile Description

Experienced Virtual Assistant, Operations Coordinator, and Customer Support Professional with 10+ years of experience in fast-paced media, logistics, and administrative environments.

Recently worked remotely for a California-based company handling scheduling coordination, customer communication, logistics support, CRM management, billing coordination, vendor coordination, and operational reporting across multiple U.S. states.

Experienced in handling high-volume calls, emails, scheduling adjustments, client follow-ups, documentation, and urgent operational concerns while maintaining professionalism and strong customer service standards.

Background includes:
• Recruitment Specialist
• Sales Support
• Scheduling and coordination support
• Client and customer communication
• CRM and documentation management
• Operations and logistics coordination
• Billing and invoice support
• Vendor and subcontractor coordination
• Administrative and executive support
• Research and reporting
• Multitasking in high-pressure environments

Proficient in:
Goodshuffle Pro, Glide, ---------- , ADP, Google Workspace, Microsoft Office, Canva, CRM systems, and remote communication platforms.

Recognized for strong communication skills, attention to detail, adaptability, professionalism, and the ability to work independently in remote environments.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 6 months - 1 year

Provided sales and operations support by handling client inquiries, preparing quotations, coordinating deliveries, managing CRM updates, conducting follow-ups, and assisting customers with rental solutions across multiple locations in the U.S. and Canada.

Marketing » Content Creation » Research Writing

Experience: 5 - 10 years

Conducted in-depth investigative research, fact-checking, interview coordination, and information verification for television news and public affairs programs. Experienced in handling sensitive information, profiling interview subjects, and working under tight production deadlines.

Human Resources » Recruiting » Talent Acquisition

Experience: 1 - 2 years

Experienced in talent acquisition, candidate screening, interview coordination, and people profiling through my background in television production, operations support, and recruitment-related coordination. Skilled in identifying suitable candidates, communicating with different personalities, and managing fast-paced hiring and onboarding workflows.

Other Skills

Marketing » CRM

Experience: 6 months - 1 year

I am experienced in CRM management, customer communication, lead follow-ups, quotation tracking, and operational coordination using Goodshuffle Pro and Glide in remote operations environments.

Office and Administration » Administrative Support

Experience: 6 months - 1 year

Provided administrative and operational support in fast-paced environments, including scheduling, documentation, reporting, email coordination, client communication, data management, and workflow support across media production and remote business operations.

Audio Editing » Voice Over » Voice Acting

Experience: 2 - 5 years

Experienced in voice-over recording, script delivery, narration, and media communication through television production and multimedia projects. Skilled in clear articulation, audience engagement, and professional verbal communication.

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: Caloocan City, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”