Overview
Looking for full-time work (7 hours/day)
at $6.65/hour ($1,120.00/month)
Bachelors degree
Last Active
June 22nd, 2026 (4 days ago)
Member Since
March 31st, 2026
Profile Description
Bilingual (Spanish–English) Customer Service Associate with 6 years of experience supporting U.S. and Canadian clients in high-volume call center environments. Skilled in inbound call handling, directory assistance, and payment verification. Proven ability to meet QA and AHT targets while maintaining high customer satisfaction in fast-paced settings.
Top Skills
Office and Administration » Communication » Spanish Bilingual
Experience: 5 - 10 years
Delivered bilingual (Spanish–English) customer support in a high-volume call environment, handling 200-300 calls daily while providing accurate directory assistance Assisted customers in connecting to hard-to-reach numbers and verified payment methods, consistently meeting quality assurance (QA) and average handle time (AHT) targets Maintained high customer satisfaction by resolving inquiries efficiently and ensuring first-call resolution Documented interactions using CRM systems to ensure accuracy and continuity of service
Other Skills
Office and Administration » Admin Data Processing
Experience: 5 - 10 years
Office and Administration » Google Workspace
Experience: Less than 6 months
Customer Support » Customer Service » Payment Processing
Experience: 5 - 10 years
Assisted customers in connecting to hard-to-reach numbers and verified payment methods, consistently meeting quality assurance (QA) and average handle time (AHT) targets
Real Estate » Lead Generation
Experience: Less than 6 months
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.