Business Development Specialist | Lead Generation & Pipeline Growth | CRM & Outr

Experienced in maintaining and updating CRM systems such as FSM and IFS, managing customer records, tracking interactions, and ensuring accurate data for efficient client relationship management.

Handled client communication, follow-ups, and coordination to maintain positive relationships, resolve concerns, and ensure a smooth customer experience.

Supported executives with scheduling, CRM management, client communication, and administrative tasks to keep daily operations organized and efficient.

Assist with basic content drafting, messaging, and written communication, with a growing background in copywriting and content development.

Organized executive calendars, scheduled meetings, managed email correspondence, and prioritized communications to help executives stay focused on key tasks.

Managed daily administrative tasks such as scheduling, email organization, document preparation, research, and workflow coordination to keep operations running efficiently.

Utilize AI tools like ChatGPT to streamline research, assist with content drafting, organize information, and improve efficiency in administrative workflows.

Proficient in using Notion for organizing projects, documentation, task tracking, and team collaboration to improve workflow and productivity.