Overview
Looking for full-time work (8 hours/day)
at $5.83/hour ($1,120.00/month)
Bachelors degree
Last Active
February 22nd, 2026 (127 days ago)
Member Since
February 19th, 2026
Profile Description
Results-oriented Workforce and Operations Leader with over 15 years of progressive experience in business process management, forecasting, scheduling, and service delivery within global contact center and BFSI environments. Skilled in capacity planning, real-time management, and compliance governance, with hands-on expertise in Verint, NICE IEX, Aspect eWFM, Genesys, and Power BI.
Top Skills
Project Management » Capacity Planning
Experience: 10+ years
Project Management » Forecasting
Experience: 10+ years
Human Resources » Workforce Management
Experience: Less than 6 months
Other Skills
Office and Administration » Data Analytics
Experience: Less than 6 months
Office and Administration » Stakeholder Management
Experience: 10+ years
Basic Information
- Age
- 44
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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