James
Customer Service Representative with 5+ years of experience supporting e-commerc
Overview
Looking for any work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelor's degree
Last Active
June 12th, 2026 (12 days ago)
Member Since
February 9th, 2026
Profile Description
Customer Service Representative with 5+ years of experience supporting e-commerce, logistics, food delivery, and telecom accounts. Adept at resolving order, delivery, refund, shipping, and account issues through phone, chat, and
Top Skills
E-Commerce
Experience: 1 - 2 years
Assisted customers with shipment tracking support and delivery investigations. Clarified package statuses, return/refund options, and service exceptions. Collaborated with teams to troubleshoot shipping delays and logistics concerns. Ensured accurate documentation and SLA adherence across all contacts.
E-Commerce » Logistics Management
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
Customer Support » Customer Service » Conflict resolution
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Chat Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Office and Administration » Attention to Detail
Experience: 2 - 5 years
First Contact ResolutionAssisted customers with shipment tracking support and delivery investigations. Clarified package statuses, return/refund options, and service exceptions. Collaborated with teams to troubleshoot shipping delays and logistics concerns. Ensured accurate documentation and SLA adherence across all contacts.
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Sampaloc, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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