Overview
Looking for full-time work (9 hours/day)
at $4.99/hour ($1,080.00/month)
Not Specified
Last Active
April 22nd, 2026 (66 days ago)
Member Since
January 16th, 2026
Profile Description
Results-driven Customer Service and Technical Support professional with over 11 years of experience supporting AT&T and DIRECTV accounts at Sutherland. Proven expertise in Global ID administration, real-time analytics, and subject matter support across multiple business lines. Recognized for strong problem-solving skills, mentorship capabilities, and the ability to manage enterprise-level access and operational needs across multiple sites. Adept at delivering high-quality customer experiences while supporting internal teams through technical guidance and process optimization.
Top Skills
Professional Services » Management Services » Acquisition Management
Experience: 2 - 5 years
Managed user identities and access rights, ensuring secure, compliant, and efficient access to organizational systems.
Professional Services » Management Services » Sales Management
Experience: 1 - 2 years
Delivered professional customer support, resolving concerns efficiently while maintaining a positive customer experience. Achieved and exceeded sales targets by promoting products and upselling solutions aligned with customer needs.
Customer Support » Technical Support
Experience: 1 - 2 years
Performed initial technical troubleshooting by verifying power, connections, account settings, and system configurations before escalation. Coordinated and scheduled technician appointments, processed service orders, and ensured accurate documentation and follow-ups.
Other Skills
Professional Services » Management Services » Inventory Management
Experience: 2 - 5 years
Managed user identities and access rights, ensuring secure, compliant, and efficient access to organizational systems, and making sure that equipments, Yubikeys and account access inventories are accurate and reliable.
Customer Support » Sales Support
Experience: 6 months - 1 year
Achieved and exceeded sales targets by supporting, assisting and promoting products and upselling solutions aligned with customer needs.
Human Resources » Workforce Management
Experience: Less than 6 months
Managed real-time queues, volumes, and agent availability, recommending schedule and resource adjustments as needed.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao city, Davao Del sur
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 29
- Influence: 17
- Steadiness: 27
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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