VA l Customer Service I Appointment Setter I Cold Caller ISales Representative

I currently work in ticket screening and service request management, where I review and assess incoming customer requests before dispatching them to technicians. This role requires attention to detail, accuracy, and quick decision-making to ensure that service tickets are properly categorized, complete, and ready for action.

I have hands-on experience in outbound sales and cold calling, actively reaching out to potential customers to pitch products and subscription-based services. My role required confidently introducing offers, identifying customer needs, and guiding prospects toward conversion.

I have hands-on experience in customer support and email management, handling a high volume of customer inquiries daily while maintaining professionalism and accuracy. My role involved managing emails and messages using structured responses, templates, and proper formatting to ensure clear and consistent communication.

I have experience in managing high-volume email communications for businesses, ensuring timely, accurate, and professional responses to customers and internal teams. My role involved monitoring multiple inboxes, prioritizing messages, and handling inquiries according to company standards and workflows.

I am new to graphic design but have basic knowledge of image editing and layout design using tools like Canva. I am eager to apply my skills to marketing graphics, social media visuals, and promotional materials, and I’m quick to learn and adapt to client requirements.