Victoria

Virtual Assistant | SMM | Email Support | Health Care Advoca

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Overview

Looking for full-time work (9 hours/day)

at $2.99/hour ($648.00/month)

Bachelors degree

Last Active

December 27th, 2025 (181 days ago)

Member Since

December 17th, 2025

Profile Description

Dynamic and reliable professional with a multifaceted background as a Virtual Assistant and Social Media Manager (SMM), specialized in streamlining digital operations and brand engagement. I combine the technical precision of an Email Support specialist with the empathetic problem-solving of a Customer Service Representative (CSR). Furthermore, my experience as a Healthcare Advocate allows me to handle sensitive coordination and complex documentation with high attention to detail. I am dedicated to providing proactive, high-quality support that drives efficiency and fosters positive client relationships.

Top Skills

Experience: 1 - 2 years

Chat Support Respresentative (Non- Voice) An efficient customer chat support representative delivers fast, clear, and professional assistance, resolving inquiries and issues effectively. They multitask, communicate well, and enhance customer satisfaction through problem-solving and adaptability.

Experience: Less than 6 months

I worked in a healthcare account handling member benefits, claims processing, billing accumulations, and verification of in-network providers. My responsibilities included reviewing and updating member information to ensure accuracy and policy compliance

Experience: 6 months - 1 year

As a voice agent for an airline, I assist passengers with bookings, flight changes, and travel inquiries. I provide clear communication, solve problems efficiently, and ensure a seamless experience. My goal is to make travel stress-free and help customers feel valued.

Other Skills

Experience: Less than 6 months

OJT

Experience: 6 months - 1 year

Customer Service Representative (Voice) I provide real-time assistance with cruise bookings, itineraries, and travel concerns. I ensure passengers receive accurate information, resolve issues quickly, and enhance their experience.

Basic Information

Age
25
Gender
Female
Website
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Address
Cebu City, Central Visayas
Tests Taken
IQ
Score:  137
English
C2(Advanced/Mastery)
Government ID
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