Dynamic and reliable professional with a multifaceted background as a Virtual Assistant and Social Media Manager (SMM), specialized in streamlining digital operations and brand engagement. I combine the technical precision of an
Experience: 1 - 2 years
Chat Support Respresentative (Non- Voice) An efficient customer chat support representative delivers fast, clear, and professional assistance, resolving inquiries and issues effectively. They multitask, communicate well, and enhance customer satisfaction through problem-solving and adaptability.
Experience: Less than 6 months
I worked in a healthcare account handling member benefits, claims processing, billing accumulations, and verification of in-network providers. My responsibilities included reviewing and updating member information to ensure accuracy and policy compliance
Experience: 6 months - 1 year
As a voice agent for an airline, I assist passengers with bookings, flight changes, and travel inquiries. I provide clear communication, solve problems efficiently, and ensure a seamless experience. My goal is to make travel stress-free and help customers feel valued.
Experience: Less than 6 months
OJT
Experience: 6 months - 1 year
Customer Service Representative (Voice) I provide real-time assistance with cruise bookings, itineraries, and travel concerns. I ensure passengers receive accurate information, resolve issues quickly, and enhance their experience.
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