Rona

Customer Support & Operations VA (Email, Chat, CRM, Data Entry)

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Overview

Looking for part-time work (4 hours/day)

at $5.81/hour ($560.00/month)

Bachelors degree

Last Active

February 13th, 2026 (117 days ago)

Member Since

December 16th, 2025

Profile Description

I am a Customer Support and Operations Specialist with 9 years of experience providing excellent service and accurate data entry across phone, chat, email, and SMS. Skilled in CRM systems, ticketing, documentation, and account management, I consistently meet SLA, quality, and productivity targets in fast-paced environments.
I take pride in my attention to detail, ownership, and ability to work independently while adapting quickly to new tools and processes. With experience in operations support and team leadership, I balance efficiency with quality to help achieve business goals.
Dependable and results-driven, I can handle customer interactions, manage data accurately, and support daily operations with minimal supervision.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

I have assisted an automotive company in managing their customer's schedule appointment

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: Less than 6 months

Basic Information

Age
32
Gender
Female
Website
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Address
Candaba, Pampanga
Tests Taken
IQ
Score:  115
English
C2(Advanced/Mastery)
Government ID
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