Pamela

Freight Virtual Assistant | Logistics Support & Customer Service Specialist

Verified

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Overview

Looking for full-time work (8 hours/day)

at $6.76/hour ($1,280.00/month)

Bachelors degree

Last Active

June 16th, 2026 (3 days ago)

Member Since

December 8th, 2025

Profile Description

Detail-oriented and highly organized professional with 12+ years of experience in customer service, operations support, scheduling coordination, CRM management, and administrative tasks in fast-paced environments.

Recently completed Freight Course 101 training with knowledge of freight operations, LTL shipment coordination, shipment tracking, load monitoring, carrier communication, freight quoting, and logistics coordination. Familiar with freight tools and carrier portals, including Estes, Old Dominion, TForce, FedEx Freight, and freight calculator tools.

Experienced in handling inbound and outbound communication through phone, email, and chat while maintaining excellent customer service and accurate documentation.

I am highly organized, detail-oriented, and comfortable working independently in remote environments. I am eager to support freight brokers, dispatchers, logistics teams, and transportation companies with reliable virtual assistance and operations support.

Top Skills

Customer Support

Experience: 10+ years

Customer Support » Email Support

Experience: 10+ years

Customer Support » Customer Service

Experience: 10+ years

Office and Administration » Administrative Support

Experience: 5 - 10 years

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

Virtual Assistant

Experience: 5 - 10 years

Other Skills

Customer Support » Chat Support

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 5 - 10 years

E-Commerce » Logistics Management » Freight Forwarding

Experience: Less than 6 months

E-Commerce » Logistics Management » Dispatching

Experience: Less than 6 months

Basic Information

Age: 48

Gender: Female

Website: Sign Up with Pro Account to View

Address: Dasmariñas City, Cavite

Tests Taken: IQ
Score: 130: DISC
Dominance: 17
Influence: 23
Steadiness: 32
Compliance: 28: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”