Results-driven Healthcare Staffing Coordinator
in clinical intake, EMR systems, and remote BPO support. Proven ability to
deploy field staff efficiently, resolve compliance gaps, and manage operations
across time zones. Tech-savvy, deadline-oriented, and thrives in fast-paced,
fully remote environments
WHAT I CAN DO:
Healthcare Staffing & Coordination* Match patients with licensed clinicians based on specialty, skills, and coverage area* Verify physician orders, insurance eligibility, and intake documentation for remote admissions* Monitor and resolve missed or canceled visits within 1 hour to maintain care continuity* Coordinate hybrid and telehealth visits according to patient needs and clinician licensure* Track clinician credentials (e.g., CPR, CEUs, TB, physicals) and ensure up-to-date compliance
Customer Service & Billing Support* Handle 50+ customer interactions daily via voice, chat, and
Administrative & Executive Support* Manage calendars, coordinate travel, and organize medical or corporate events* Record board-level meeting minutes and oversee confidential documentation* Maintain accurate patient files, medical records, and insurance documents* Support clinical procedures and daily operations in a healthcare environment
Tech Tools & Remote Work Platforms* EMR: Hospice Fusion* CRM: Salesforce* Communication: Zoom, RingCentral, Slack, Microsoft Teams* Productivity: Google Workspace, Microsoft Office* Remote BPO Systems & Data Entry Tools
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