Jezreel

Customer Support & Technical support

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (4 days ago)

Member Since

October 11th, 2025

Profile Description

A dedicated and adaptable professional with over 1 year of experience as a Customer Service Representative and 7 months as a Technical Support Representative, known for delivering exceptional client experiences and reliable technical solutions. Skilled in handling customer inquiries, resolving complex issues, and maintaining a calm and professional demeanor under pressure. Recognized for strong communication skills, empathy, and a results-driven approach that ensures customer satisfaction and loyalty. Passionate about continuous learning, teamwork, and upholding high standards of service and technical excellence.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Using CRM tools (like Zendesk, Salesforce, or HubSpot) to manage customer interactions efficiently.

Customer Support » Active Listening

Experience: 1 - 2 years

Understanding customer needs and responding with empathy and clarity.

Office and Administration » AI Tools » ChatGPT

Experience: 5 - 10 years

Delivering clear, professional, and concise information.

Other Skills

Systems Administration

Experience: 1 - 2 years

Using multiple tools or systems simultaneously to assist customers efficiently.

Customer Support » Customer Service » Conflict resolution

Experience: 1 - 2 years

Handling complaints and turning challenging situations into positive outcomes.

Office and Administration » Critical Thinking

Experience: Less than 6 months

Identifying root causes of issues and providing effective long-term solutions.

Customer Support » Product Knowledge

Experience: 1 - 2 years

Learning and applying in-depth knowledge about company products or services.

Professional Services » Forex Trading » Technical Analysis

Experience: Less than 6 months

Diagnosing and resolving software, hardware, or connectivity issues.

Office and Administration » Multitasking

Experience: 1 - 2 years

Managing multiple chats, calls, or tickets simultaneously while maintaining quality.

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Calauan, Laguna

Tests Taken: IQ
Score: 129: DISC
Dominance: 30
Influence: 33
Steadiness: 32
Compliance: 5: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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