Jesselyn

Customer Service Chat Support

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($576.00/month)

High school diploma

Last Active

April 6th, 2026 (82 days ago)

Member Since

July 30th, 2025

Profile Description

Hi! I’m Jess—a new freelancer eager to build experience and provide assistance to any written-services you need. I bring a resourceful and detail-driven approach to copy editing, chat support, and typing-focused tasks. Whether it’s refining written content, assisting with messaging-based customer service, or delivering clean, reliable typing work—I show up with care, clarity, and consistency. Let’s create something clean, purposeful, and Jessential.

I am currently good at the following:
- Copyediting & Proofreading (news-style or general)
- Typing-based tasks: transcription, retyping, formatting,
- Short-form writing: bios, captions, simple product blurbs, copywriting
- Chat-based support or content moderation

And willing to learn and experience any other type of related works because I love learning.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Worked for an airline company's customer service through various platforms, both private and public messaging

Customer Support » Social Media Moderation

Experience: 2 - 5 years

Worked for an airline company's facebook moderation

Office and Administration » Travel Planning » GDS

Experience: 2 - 5 years

Use of Amadeus Oscar for booking management

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Mainly used CRM tool for the chat support role I worked on

Marketing » Content Creation » Article Writing

Experience: 1 - 2 years

School-based Journalism experience where I was able to compete for Regional Press Conference Contest for News Writing and Radio Broadcasting

Marketing » Content Creation » Proofreading

Experience: 1 - 2 years

Served as a Journalism Associate Editor for a school-based Publication

Office and Administration » Email Management

Experience: 2 - 5 years

Managed email exchanges between internal departments in our social media management team

Office and Administration » Communication » Korean Bilingual

Experience: 6 months - 1 year

Worked as a Korean customer service chat support for an airline

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Muntinlupa

Tests Taken: IQ
Score: 119: DISC
Dominance: 7%
Influence: 7%
Steadiness: 38%
Compliance: 48%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”