Skilled in SEO Optimization with Data Analytics to drive measurable traffic growth and improve online visibility. Experienced in Digital Marketing strategies powered by AI to enhance targeting and customer engagement. Proficient in E-commerce Development using PHP and WooCommerce, delivering robust and user-friendly online shopping experiences.
Experience: 1 - 2 years
Utilized Salesforce CRM to manage customer interactions, track support tickets, and maintain accurate client records. Developed skills in data entry, case management, and providing timely, personalized customer service using a cloud-based platform.
Experience: 1 - 2 years
Handled inbound sales inquiries, guiding customers through product information and purchase decisions. Focused on building rapport, identifying customer needs, and closing sales efficiently while delivering excellent service and meeting daily targets.
Experience: Less than 6 months
Gained foundational experience in the healthcare industry, supporting patient services and administrative tasks. Developed strong communication skills and a basic understanding of healthcare processes and compliance within a fast-paced environment.
Experience: 1 - 2 years
Handled travel bookings and customer support using Amadeus GDS, assisting clients with flight reservations, itinerary changes, and travel-related inquiries. Developed skills in global distribution systems, fare calculations, and delivering efficient, customer-focused travel solutions.
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