Content Writer /Customer Success Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.60/hour ($1,337.60/month)

Bachelors degree

Last Active

February 19th, 2025 (16 days ago)

Member Since

March 19th, 2017

Profile Description

Content Writer | Customer-Centric Storyteller | SEO & Digital Marketing EnthusiastWith a background in both content writing and customer success, I bring a unique blend of storytelling, audience engagement, and data-driven strategy to every piece of content I create. My experience in customer support and client success has sharpened my ability to understand audience pain points, craft solutions-oriented messaging, and create content that truly resonates.How My Customer Success Experience Elevates My Writing:Audience-Centric Approach – Having worked closely with customers, I understand their needs, challenges, and motivations—allowing me to create content that speaks directly to them.Clear & Engaging Communication – I know how to break down complex topics into easy-to-understand, compelling content that educates and converts.

Problem-Solving Through Content – I use my insights from customer interactions to address FAQs, common pain points, and industry concerns in blogs, newsletters, and web copy.

Collaboration & Adaptability – My experience working with clients and cross-functional teams means I can seamlessly align content strategies with business goals.What I Can Offer:SEO-Optimized Writing – Blog posts, website content, newsletters, and social media that drive traffic and engagement.

Visual Storytelling – Creating compelling graphics and infographics using tools like Canva.

Content Strategy & Research – Identifying trends, audience behaviors, and competitor activities to craft high-performing content.

Performance Tracking – Using analytics to measure content success and optimize for better results.I don’t just write—I create content that connects, informs, and drives action. Let’s work together to build meaningful brand experiences through powerful storytelling!