Sienna
Operations & Support Team Lead/Process Optimization/Team Leadership/Client Engageme
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.67/hour ($1,090.91/month)
Bachelors degree
Last Active
June 28th, 2026 (today)
Member Since
June 16th, 2025
Profile Description
Mabuhay! Lhey here!
I am passionate about Client Success & Continuous Improvement.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 5 - 10 years
With my current work, I daily manage and respond to my team and onshore partners' inquiries via chatter, teams app and email.
Office and Administration » Data analysis
Experience: 5 - 10 years
I am currently in the BPO industry, working for a health account. I am keen to details and have problem-solving skills. I started at a data entry level until I was trained to process multiple and special accounts. I became a quality reviewer after almost 2 years and was tapped to train my colleagues and collaborate towards innovation. I also grew to become a Subject-Matter-Expert, and now an Interim lead, helping to ensure that service level agreements are being met and take action to address any deviations.
Other Skills
Marketing » Copywriting
Experience: Less than 6 months
I recently joined a 7-day challenge of Copywriting Dojo Philippines to have an idea and get a firm foundation. I am intrigued of how powerful this skill is, that's why I want to explore this area.
Marketing » Content Creation » Article Writing
Experience: 2 - 5 years
I was an active campus journalist during my elementary and secondary school years. I wrote news, features, editorials, did copywriting and headline writing, and was even a news reporter for radio broadcasting. I also became an Editor-In-Chief of our publication. I love to read and write.
Marketing » Content Creation » Research Writing
Experience: 2 - 5 years
I finished BS In Economics, so I did a lot of research during my college years. Our thesis was even done individually.
Office and Administration » Client Relationship Management
Experience: 5 - 10 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Claveria, Cagayan
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 10%
- Influence: 10%
- Steadiness: 30%
- Compliance: 50%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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