Corporate Leader

Overview

Looking for full-time work (8 hours/day)

at $8.32/hour ($1,600.00/month)

Bachelors degree

Last Active

July 1st, 2025 (361 days ago)

Member Since

June 3rd, 2025

Profile Description

Hey, future boss!
I'm glad you're here.
My name is Ma. Lourdes San Pedro. The people closest to my heart call me Odette, while I preferred Maro when I'm at work.
To know me means knowing I lead by heart. I never stopped. When I know I can, I try. Other than the goal of being successful, I am more focused on learning and inspiring others. That's when I knew I could be a leader. It's because of the people.
I have a total of 19 years of experience in the work industry. I started my career year 2006 as a working student. My professional life journey is a combination of Customer Service, Email & Chat Support, Sales & Promotions, Graphics & Design, and Travel Booking. Banking & Finance is also a part of it which covers majority of my professional growth - including Loss Mitigation, Data Analysis, Title Encoding, Credit Card Services, Research & Remediation, Fraud Investigation & Dispute Process, Risk Governance, and Leadership.
My dedication, discipline and hard work helped me on my way up to becoming a Corporate Leader.
I love ---------- ntums. I prefer moving fast and completing the work right away rather than waiting for the
next day to finish it, even if that means another hour of working overtime. I feel strong and capable when I meet the goals I have set for myself for the day. Most of the time, I even go above and beyond. I like a good challenge, and will constantly push myself to reach new heights and unlock new opportunities.
I am a very organized individual. You can count on me with regard to delivering output, quickly and accurately.
With all the skills I have, I am still a human being who loves learning. I am open to changes and easily adopt. I am resilient. I welcome feedback as I am a believer of constructive criticism.
To share a personal touch, I am a single mom of 3 beautiful souls and my life outside work includes - playing chef, photography, binge watching and singing out loud in concerts. I find solace and genuine happiness in decorating our home and doing grocery shopping.
I do not have any VA or other online job experience, and I will never be shy about it. As it may sound cliché; great things start from small beginnings, and as for me - success starts from zero experience with the strong desire to learn and thrive. It's the grit!
I am praying for a client who is willing to take the risk of hiring me, and give the opportunity of finally having the VA or other online job experience - I put my heart to everything I do. I hope it's you! :)
*****
Work Experience
1. Fraud & Claims Operations Associate Manager, SAVP
Wells Fargo, India & Philippines | Taguig City
May 2016 - April 2025
2016 - Research & Remediation Analyst 3
2016 - Subject Matter Expert
2017 - Team Leader
2020 - Operations Associate Manager (Frontline Group)
2024 - Operations Associate Manager (Team Lead - Escalations)
2021 to 2025 - LOB Manila Site POC, Risk & Governance
2. Subject Matter Expert
JPMorgan Chase | Taguig City
March 2010 - April 2016
3. Executive, Operations
Aegis PeopleSupport | Makati City
January 2008 - March 2010
4. Travel Associate
Advanced Contact Solutions | Makati City
May 2006 - February 2007
*****
Education
2020
Spanish Language and Literature
Instituto Cervantes de Manila | Taguig City
2007
Bachelor of Arts in Mass Communication
Far Eastern University | Manila
College Undergraduate, Completed 3rd Year
2004
Secondary
Batasan Hills National High School | Quezon City
President Gloria Macapagal Arroyo - Excellence in Leadership Awardee
2000
Elementary
Taguig Elementary School | Taguig City
Academic Achievement Awardee