Noriel

Domain & Web Hosting Tech Support, CX Expert

Verified

With Timeproof

mark as hired

Overview

Looking for part-time work (3 hours/day)

at $5.78/hour ($420.00/month)

Bachelors degree

Last Active

May 29th, 2025 (375 days ago)

Member Since

May 28th, 2025

Profile Description

Seasoned Quality Assurance Supervisor and recognized expert in Domain & Web Hosting Technical Support, with over a decade of proven success in the BPO industry. I bring deep expertise in customer experience strategy, quality management, and support operations—especially in the web hosting, cPanel, and WordPress environment.

Top Skills

Customer Support » Email Support

Experience: 10+ years

I've been with customer care industry for over a decade. I worked at different companies like GoDaddy, Hostgator, Bluehost, Hostinger, Webcentral (formerly Netregistry), and Castlery.

Customer Support » Technical Support

Experience: 10+ years

During my time with HostGator and other web hosting companies, I gained hands-on experience in troubleshooting WordPress-based websites, resolving email issues hosted on cPanel, and configuring email accounts on various applications such as Outlook and Mac Mail. I also have experience setting up and managing DNS records for domain names and handling other web hosting-related technical tasks.

Office and Administration » Quality Assurance

Experience: 10+ years

Other Skills

Web Programming » CMS » Wordpress

Experience: 2 - 5 years

Website Builder » Cpanel

Experience: 2 - 5 years

Website Builder » DNS Management

Experience: 10+ years

Basic Information

Age: 42

Gender: Male

Website: Sign Up with Pro Account to View

Address: Angono, Rizal

Tests Taken: IQ
Score: 116: DISC
Dominance: 29%
Influence: 7%
Steadiness: 27%
Compliance: 37%

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”