Catrine

Sr. Customer Service Representative | Travel Consultant | Virtual Assistant | Ad

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Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Bachelors degree

Last Active

June 19th, 2026 (7 days ago)

Member Since

March 5th, 2025

Profile Description

Hello! I appreciate your visit to my profile ^_^

I'm currently looking for a long-term opportunity where I can grow my career and be a valuable part of a great team.

Here's a quick overview of my experience:

• 5 years of experience in Customer Service across Travel, Healthcare, and Hospitality industries.

• Experienced in B2B, B2C, and Back Office support roles.

• Skilled in handling travel bookings, reservations, cancellations, refunds, and customer escalations.

• Experienced in supporting healthcare members and providers with benefits, eligibility, claims, and prescription inquiries.

• Worked as a Freelance Virtual Assistant, creating content and managing social media accounts.

• Background in administrative support and recruitment, including sourcing, screening, onboarding, and records management.

• Proficient in phone, email, and chat support, with a strong focus on customer satisfaction.

• Familiar with Salesforce, Google Workspace, Microsoft Office, Slack, Zoom, and GDS platforms (Altea/Sabre).