I can help you to grow your business by providing a good service such as sales and customer representative. I am a fast learner and very organize when it comes to my work. I handled travel, sales and car rental account before. I also have GDS and Farelogix experience for Airlines. On top of that I am also a TICO certified/passer (Travel Industry Council of Ontario).
Experience: 6 months - 1 year
I handled travel account where in we communicate with our customers using salesforce and verifying their information through their account
Experience: 2 - 5 years
I handled an account for appliances repair where in we set up an appointment for our customers appliances repair. We send out technicians and sell our maintenance services and warranty. Explaining to the customers the importance of being insured of something breaksdown again with their appliances and explaining how much they will save in the long run.
Experience: 2 - 5 years
Majority of my experience is for customer service. Helping our clients to gain their trust and also provide best services so that the customers will retain and will do business again in the long run. Which will help our client to get more deals and business so as an employee it will help us to be in the company in the long run and help us grow more.
Experience: 6 months - 1 year
I also have an experience handling chat support for a travel account instead of calling customers we contact the airlines, hotel, car rental places and tours provider directly to negotiate with the customers concern and if the customer needs to make a special requests.
Experience: 6 months - 1 year
We are using this tool to cancel, change, checking history of customers flights( if there is an airline schedule change or Irregular -IRROPS) and process billing such as refunds or additional amount to be collected.
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