I help founders, executives, and growing businesses streamline operations, improve customer experience, and keep teams running efficiently.
With more than 10 years of professional experience supporting U.S. and Australian businesses, I've worked across executive support, business operations, customer success, property management, technical support, and client relations. I thrive in fast-paced remote environments where organization, proactive communication, and problem-solving make a measurable impact.
My experience includes managing executive calendars and communications, coordinating projects, improving workflows, maintaining CRM systems, supporting customers and stakeholders, documenting SOPs, generating reports, and working cross-functionally to ensure operations run smoothly. I enjoy building systems that eliminate inefficiencies and allow leadership teams to focus on growth.
I'm proficient with Google Workspace, Microsoft Office, Salesforce, HubSpot, Buildium, LeadSimple, AppFolio, ClickUp, Slack, Zoom, and other cloud-based collaboration tools. I'm also comfortable leveraging AI tools like ChatGPT to improve productivity, documentation, and operational workflows.
If you're looking for someone who takes ownership, learns quickly, communicates professionally, and consistently delivers reliable support, I'd love the opportunity to help your business grow.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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