Customer Support –  (Assistant Team Lead)

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

November 26th, 2024 (579 days ago)

Member Since

October 29th, 2024

Profile Description

Assisted the team leader in managing daily operations, ensuring tasks were completed efficiently and on
schedule.
• Guided and supported new tea ---------- mbers post-training, helping them adjust to company processes and
achieve performance goals.
• Supervised the processing of customer orders, ensuring accurate and timely fulfillment by coordinating
deliveries and promptly addressing any issues that came up.
• Managed credit card transactions, including processing payments, handling disputes, and issuing refunds
when necessary.
• Acted as a point of contact for escalated customer inquiries, providing prompt and professional resolution
to ensure customer satisfaction.
• Monitored team performance, ensuring compliance with company standards, and implemented
improvements to maintain high service levels