Angela

Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (12 hours/day)

at $8.31/hour ($2,400.00/month)

High school diploma

Last Active

October 5th, 2024 (629 days ago)

Member Since

September 25th, 2024

Profile Description

Hello! I’m a dedicated Virtual Assistant with expertise in the travel and hospitality industry, specializing in non-lodging reservations. With proficiency in Farelogix and Amadeus CRS, I streamline booking processes and ensure seamless management of your clients' needs.
What I Offer:
-Expert Virtual Assistance: I provide reliable support for your business, managing reservations, coordinating schedules, and handling customer inquiries with professionalism.
-Specialized Knowledge: My experience with Farelogix and Amadeus CRS allows me to efficiently manage non-lodging reservations, ensuring accuracy and timely communication.
-Technical Support: I’m adept at troubleshooting and resolving technical concerns, ensuring your operations run smoothly.
-Microsoft 365 Proficiency: I utilize Microsoft 365 tools to enhance productivity, from organizing data in Excel to creating engaging presentations in PowerPoint.
I am committed to helping you achieve your goals by providing exceptional service tailored to your unique needs. Let’s work together to enhance your business operations!

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

Email Support Specialist with expertise in managing vendor communications for non-lodging and lodging requests, including modifications, cancellations, and refunds. Adept at crafting clear, professional emails to facilitate timely resolutions. Proven ability to maintain accurate records and collaborate with internal teams to optimize processes, ensuring strong vendor relationships and efficient support.