Jonabel
Customer Support Specialist | Call & Email
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
High school diploma
Last Active
May 17th, 2026 (42 days ago)
Member Since
September 24th, 2024
Profile Description
I am a dedicated and hardworking professional with 4 years of experience in the BPO industry, handling healthcare, pharmacy, travel sales support, and customer advocacy accounts. Throughout my career, I have developed strong communication, problem-solving, and customer service skills while consistently delivering quality results in fast-paced environments.
I am highly adaptable, eager to learn new skills, and always open to feedback to improve my performance. I take pride in being reliable, consistent, and committed to providing excellent service and support to both clients and customers. I work well independently and as part of a team, and I always strive to exceed expectations.
I am currently looking for opportunities where I can contribute my experience, continue learning, and grow professionally while helping businesses achieve their goals.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
You can add this short description for your email support skills: Experienced in handling email support with professionalism, accuracy, and empathy. Skilled in responding to customer inquiries, resolving concerns efficiently, managing high email volumes, and maintaining clear and professional communication while ensuring customer satisfaction.
Customer Support » Phone Support
Experience: 2 - 5 years
Experienced in phone support with strong communication and active listening skills. Skilled in handling customer inquiries, resolving issues efficiently, de-escalating concerns, and providing excellent customer service while maintaining professionalism and empathy in every interaction.
Office and Administration » Travel Planning » GDS
Experience: 1 - 2 years
Experienced in navigation thru GDS (APOLLO)
Other Skills
Customer Support » Insurance » Medical Insurance
Experience: 1 - 2 years
Experienced in pharmacy benefit management support, assisting members with medication refills, prescription inquiries, benefits verification, prior authorization status, and coordination with pharmacies and healthcare providers. Skilled in handling sensitive information with accuracy, professionalism, and empathy while ensuring excellent customer service.
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 47
- Influence: 7
- Steadiness: 11
- Compliance: 35
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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