Hello! I’m Danica Marie Solina, a Business Administration graduate with professional experience in customer service, merchant support, lead validation, and administrative support.
My background in the BPO industry has strengthened my communication, organization, and problem-solving skills while working with merchants, business professionals, and customers in fast-paced environments.
I have experience handling customer inquiries, maintaining CRM records, processing merchant requests, troubleshooting POS systems, validating leads, and communicating with business decision-makers.
I’m proficient in Google Workspace, Microsoft 365, Canva, ChatGPT, FrontSpin CRM, and other productivity tools. I’m passionate about helping businesses stay organized by providing reliable administrative and customer support.
I am eager to contribute as a General Virtual Assistant, Executive Assistant, Administrative Assistant, or Customer Support Specialist while continuing to learn and grow professionally.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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