Grace

Customer service representative, travel sales representative, Health care associ

45 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $4.16/hour ($500.00/month)

Bachelors degree

Last Active

July 14th, 2024 (714 days ago)

Member Since

July 14th, 2024

Profile Description

With over eight years of experience in Call Center Industry, I have honed my skills in customer service, appointment scheduling, and critical thinking. I have proven track record of effectively handling customer inquiries, resolving issues, and complying to HIPAA and PCI. My ability to quickly build rapport with customers and adapt to different communication styles has consistently resulted in high customer satisfaction rates. My previous roles were assist customer, address their concerns. Providing solution to their needs.

Top Skills

Experience: 2 - 5 years

We are answering multiple chats inquiry regarding patients eligibility, benefit and claims inquiry.

Experience: 2 - 5 years

I have almost 4 years experience in medical insurance. We assist providers in checking patients plan coverage, eligibility and claims inquiry.

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 5 - 10 years

I am providing customer service for travel reservation. Giving assistance and solutions for provider regarding patients eligibility, benefit coverage and claims details.

Experience: Less than 6 months

I have more 2 years experience to Amadeus, Galileo, Sabre. We used the tools in checking flight status or reservations status. We used GS tools in changing and cancelling flight reservations.

Basic Information

Age
32
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  131
DISC
Dominance: !
Influence: 3
Steadiness: 2
Compliance: 14
English
C2(Advanced/Mastery)
Government ID
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