Dependable Virtual Assistant

Overview

Looking for part-time work (6 hours/day)

at $7.71/hour ($1,113.60/month)

Associates degree

Last Active

June 16th, 2024 (739 days ago)

Member Since

June 16th, 2024

Profile Description

"I always treat my clients the way I would like to be treated as a client."

Trust and respect is what I always practice in everything I do. If you're looking for a dependable partner to optimize your productivity in order to efficiently and effectively achieve your goals then you've already found the best fit! With over 5 years of professional experiences that includes supervisory and managerial roles, I am confident that we could forge a win-win and a fruitful lasting relationship together. So look no further and I hope that you avail of my services.

As someone who studied 3 years of tertiary education specializing in accounting, I have developed this passion for solving complex problems and this craving for growth and learning. I consider myself a hard-working person, a confident fast-learner who always demonstrates a "can do" attitude no matter the assigned task would be, a flexible worker, a highly motivated individual, and above all, a responsible partner.

In my spare time, you would find me in the kitchen passionately cooking great dishes for the ones I love, which is the skill I learned since I was just six! Other than the aforementioned, you’ll either see me listening to the music or writing masterpieces about life and all the beauties in it. Quite interesting, isn’t it?


I am happy to share my experiences with the following fields:

->Sales Advisor II (US-based telco account from May 2019 to November 2019)
This was with a BPO company where I handled a hybrid account, with 2 concurrent chats and inbound calls assigned. I offered customer service for billing, sales, and technical support for home and mobility services.

->Subject Matter Expert (US-based telco account from November 2019 to September 2021)
Also, it was with a BPO company and this was a pure voice hard-selling account for home services. After 6 months from the hired date, I was promoted as an SME which was a versatile role at the time. I handled my own team, was assigned to the escalations team, worked and handled t ---------- ing and nesting, and ultimately, I did admin tasks such as payroll, daily coaching, reports, emails, meetings, deliberations, and the like making sure that the sales targets were met by the tea ---------- mbers.

->CSR III - Escalations Manager (In-house escalation team supporting TELUS, a Canadian-based telco provider from April 2022 to May 2024)
This account was under the BPO industry as well, and I handled clients requesting for operations manager or even executives. Clients who are not satisfied with the resolution provided to them on their billing, technical, sales, security, and customer service concerns. I worked with the executives, setting appointments for callbacks, processing sales order, doing negotiations with clients for retention, forging relationships with new and potential clients, and did admin tasks.

->Since primary to tertiary education, I have proven skills in leadership. To back it up, I have been assigned as the vice president of the Supreme Student Government back in my primary school days, and have been assigned as the president of the class in junior high school. In college, I have was an executive committee member of the Far Eastern University’s Central Student Organization under the Office of the Treasurer, the largest student body organization supporting over 50,000 students. Our tasks was to forge relationships and look for potential partners that would fund school events and in return we offer space rental services, product/service promotions, and the like.

->I also had the experience in drafting agreement/contract of lease for our rental businesses.

With the following skills, I could produce great work for you:
-Strong command of the English language
-Excellent Negotiation Skills
-Exemplary Sales Skills
-Strong Attention to Details
-Great Leadership Skills
-Strong Problem-Solving Skills
-Knowledgeable in Basic to Intermediate Accounting
-Great Time Management Skills
-Excellent Decision-Making Skills

As your potential partner, I would be of great aid in the following fields:

1. Administrative Tasks Management
2. Paralegal Services
3. Social Media Page Management
4. Schoolworks (essay writing, research, poem writing, presentation, etc.)
5. Transcription Services


Please be informed of my familiarity with the following tools:

-Asana
-Click Up
-Google Workspace
-Microsoft 365
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-Notion
-Trello
-Zoho


I am also skilled at utilizing the following communications platforms:

-Google Meet
-Google Teams
-Skype
-Slack
-Telegram
-Viber
-WhatsApp
-Zoom
-Whereby


Lastly, the following social media platforms are well known to me:
Instagram

-Facebook
-LinkedIn
-Tiktok
-X

Please be reminded that I am limitless and willing to learn new things, open to new possibilities, and I have the initiative to take extra miles to provide support in the achievement of your goals. When working on tasks or achieving goals, I always make sure to meet or even exceed expectations. To deliver the output before the deadline without jeopardizing the quality is of paramount importance to me. I have the willingness to take ownership and I couldn’t wait any longer to become your partner very soon! I appreciate your time reading this far. Please don’t be hesitant to reach out for any proposals for I am more than willing and patient to work with you. Thank you!

Respectfully yours,
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