Hi, my future client! My name is Kylie Monique Ganzon, a dedicated and reliable virtual assistant with a strong background in customer service communication and digital tools. I bring over a year of experience helping clients manage tasks like thorough research, gathering information, and data curation. I am tech-savvy, adaptable, and highly organized. Whether it's working in a CRM tool like Salesforce or Zendesk. I do all these efficiently and professionally. My background in customer service for 10 years was all about making sure that we keep customers/clients or employees loyal by proactively addressing issues, building relationships, and creating positive experiences. I develop and maintain strong, long-term relationships with clients to foster loyalty. I also did
Experience: 10+ years
Assists customers through social media, retention, and makes sure that their issues have been resolved. Also, reply to follow-up emails
Experience: 10+ years
Resolve customers/clients' concerns end-to-end
Experience: 6 months - 1 year
Update the medical experts database through Google Forms
Experience: 10+ years
Assist customers/clients with their concerns, make sure to attend to their requests, refund requests, credit concerns
Experience: 6 months - 1 year
Used Shopify, Gorgias, and assisted clients with their products. Strong background in handling phone calls, emails, and live chats
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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