I have been in the Learning and Development Industry for 9 years and had the chance to manage and spear-head various customer service and technical accounts of the companies I have been with. As a trainer, I was in charge of facilitating learning sessions as well as developing new learning materials for anything related to communications and product-specific training. I had constant exposure to both front liners and clients of the business, delivering training, generating reports, and assessing needs in order to positively contribute to the company.
Experience: 10+ years
As a learning and development professional, I normally use PowerPoint presentations when creating learning materials for the classes I teach.
Experience: 10+ years
I have supported various lines of businesses in this field -- billing, technical, retail, and healthcare.
Experience: 5 - 10 years
Have been a trainer for 9 years and have piloted new programs, revised training curriculums, both for voice and non-voice accounts across different lines of business (LOBs) such as billing, tech support, retails, and healthcare
Experience: 1 - 2 years
Greenhouse Recruiting - Tool used Healthcare Recruiting - industry exposure
Experience: 2 - 5 years
I mainly utilize Canva to create graphic designs for learning materials.
Experience: 10+ years
As a learning and development professional, I normally deal with reports and data analysis which required the use of Excel.
Experience: 1 - 2 years
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