Technical Support professional with 7 years of BPO experience, currently transitioning into Cloud Infrastructure. I specialize in bridging the gap between high-level customer experience and complex technical problem-solving.
I have hands-on experience deploying and managing live AWS EC2 instances, configuring Security Groups, and managing Cloud Billing—knowledge I’ve applied to hosting my own portfolio.
I am currently pursuing the AWS Certified Cloud Practitioner certification to deepen my expertise in cloud operations.
I am looking for Remote Technical Support or Cloud Support roles where I can leverage my background in troubleshooting and my passion for AWS to help businesses scale efficiently.
Core Skills: AWS (EC2, S3, Billing), Technical Troubleshooting, Linux, Customer Experience (CX), and Incident Management."
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Managing Free Tier usage and setting up AWS Billing Alarms (like your $0.01 alarm).
Experience: 6 months - 1 year
AWS - Hands-on experience deploying live Linux web servers and static S3 sites.
Experience: 6 months - 1 year
Launching Linux instances, selecting instance types, and managing lifecycles.
Experience: 6 months - 1 year
Basic command-line proficiency (SSH, updating packages, managing web server files).
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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