Ma
Customer Service VA | Email & Chat Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 6th, 2026 (today)
Member Since
February 12th, 2024
Profile Description
CRM & Admin Operations Specialist | HubSpot · Lead Generation · Inbox Management
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
Manage daily administrative tasks including data entry, file organization, and documentation, ensuring smooth operations and accurate record-keeping across multiple systems.
Customer Support » Customer Service
Experience: 2 - 5 years
Provide professional support via email, chat, and phone, handling 50+ customer inquiries daily. Skilled in resolving concerns quickly while maintaining high customer satisfaction and accurate service delivery.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Evaluate 30–50+ customer interactions weekly to ensure quality standards. Provide structured feedback and coaching to 20+ team members, improving performance consistency and service quality.
Other Skills
Office and Administration » Email Handling
Experience: 2 - 5 years
Manage and organize high-volume inboxes, responding to inquiries promptly and maintaining clear, professional communication to support daily operations.
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Maintained and organized 100+ lead records in CRM systems with high accuracy. Verified contact details to improve data quality and outreach effectiveness.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tanza, Cavite
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 40
- Influence: 11
- Steadiness: 23
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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