VIRTUAL ASSISTANT I Customer & Technical Support l Sales

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

April 15th, 2024 (801 days ago)

Member Since

February 7th, 2024

Profile Description

Need a Customer Service PRO?
• 3 years + experience in Call Center
• Marketing & Sales
• Tech-Savvy & Problem-Solver

Here’s how I can help you..

*** TOP AGENT EVERY MONTH ***

Secret Sauce?
• Genuine Building Rapport  
• High Emotional Intelligence  
• Accountability  
• Communication Etiquette  
• Pleasant, Friendly, & Energetic Voice


** EXPERIENCE **

•  1 year- Senior Customer Support ( Verizon U.S. )
•  1 year + - Subject Matter Expert ( Comcast - Retention Department )
•  1 year- Tier 3 Technical Support (Comcast)
•  6 months - Live Customer Support (Australian Telco Account)

-Non-Corporate-
•  4 years + - Managing Owned Facebook Business Page
•  4 years + - Owned Food Business (Auditing, Marketing, Organizing, Managing)
•  3 years + - E-invitation Editor 


** Tools that I use **

- Project Management and Organization-
• Google Workplace
• Grammarly
• ChatGPT
• Canva
• Adobe
• Dropbox

- Communication - 
• Slack
• WhatsApp
• Microsoft Teams
• Zoom 
• Skype


** My Expert **

•  Outstanding Customer Service 
•  Attention Detail 
•  Creating Standard Procedure 
•  Problem Solver 
•  Quick Learner 
•  Professional Voice 
•  Event Planning 
•  Balances multiple projects 
•  Work under pressure 
•  Accustomed to working with deadlines

Time is valuable and I put high regard in schedule adherence. I am persistent and I don’t leave the task without finding it perfect or satisfied. 
I'm very excited about the opportunity to work in your company and look forward to hearing from you. I'm here to help your business succeed. LET'S CONNECT!