I am highly motivated and progress - focused when it comes to customer service. I have a long - standing background in the BPO industry as an Agent & later on as Supervisor specifically with a travel account for 16 years. Thus, I am skilled with GDS such as Sabre & Amadeus and also skilled with leadership and people management . I also have an experience as Medical VA where I worked mainly as front desk, in charge with patient communication, chart organization, appointment setting & patient verificiation. With a track record of initiative and dependability, I have devised strategic initiatives that I believe will prove valuable to your company.
Experience: 10+ years
Experience: Less than 6 months
I am proficient in communicating through both verbal and written form.
Experience: 10+ years
Sabre and Amadeus GDS Skills
Experience: 10+ years
Experience: 5 - 10 years
I was previously an Operations Supervisor for almost 9 years with expertise on performance management and skils transfer.
Experience: 10+ years
Experience: Less than 6 months
I am proficient enough in using Excel for reporting and data mining.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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