Hello there, I'm Jolina from the Philippines. I've been supporting businesses for 3+ years with remote support in administration, operations, customer support, research, lead generation, and CRM/database management. I’ve worked with different teams in fast-paced remote setups where I helped keep daily work organized, updated, and running smoothly. Over the years, I've supported CEOs and small teams by handling day-to-day admin tasks, organizing large sets of data and files, managing schedules, doing online research, helping with lead tracking and client communication, building efficient workflows and providing reliable operational support.
I focus on keeping things structured, accurate, and easy to follow so teams can save time and work more efficiently.
Tasks I can help you with:
General administrative support and front-office tasks
Calendar and
Online research & data analysis
Maintain digital records and documentation
Answer incoming calls and respond to client inquiries
Serve as the first point of contact for customers
Schedule appointments and coordinate bookings
Lead generation
CRM and database management
Accurate data entry and file organization
Customer support assistance
Operations and workflow coordination
Preparing reports & presentations
Establishing clean and intuitive file storage
Maintain data integrity
Clean and structure raw data exports for analysis
Maintain and update client records in CRM systems
Translate raw data into clear, actionable insights
Assist with database clean-up, deduplication and normalize datasets
Lead database segmentation
Track leads and follow up with prospective clients
Manage client communications
Vendor relations
Event planning & coordination
Process workflow auditing
Task automation support
Coordinate with internal tea
Create job material sheets and work documents
Project CRM and systems workflow integration
Track leads and follow up with prospective clients
Support compliance by tracking required documents and deadlines
Assist to streamline business processes and workflows
Create SOP documentation for operational continuity
Tools I'm proficient at:
Trello, ClickUp, Airtable, Apollo io, LinkedIn Sales Navigator, PayPal, Google Pay, Canva, CapCut, Adobe Photoshop, Slack, Zoom, Microsoft Teams, Google Meet,
My Availability:
I am available to work full-time, part-time, or 10–15 hours weekly depending on your needs. I am also flexible and open to working across US, Australia, UK, EU, and Canada time zones.
Why businesses work with me:
Organized, reliable and proactive
Detail-oriented with a focus on data accuracy
Strong organizational skills and documentation habits
Good background in large-scale data and integration projects
Excellent verbal and written English communication skills
Skilled in CRM platforms and spreadsheets
Experience handling structured data formats
Able to work independently with minimal supervision
Comfortable working in a fast-paced, remote environment
Consistent in meeting deadlines and following processes
With reliable internet connection and professional home office setup
Invite me for an interview.
I understand you're looking for a dependable virtual assistant to help keep your operations organized, reduce your daily workload, and someone who won't leave you hanging when things get tough at work. That's me. Message me today and let's chat soon.
Virtual Assistant, Administrative Management, Customer Support, Phone Support, Outbound Calls, Team Collaboration, Tech-Savvy, Operation Management, Executive Assistance, English Proficiency, Office and Administration, Tech-Savvy, Analysis, Events Management, Customer Service, Technology Proficiency
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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