Virtual Assistant/ SMM/ Accounts Receivable Specialist/Bookkeeper

Detail-oriented and highly organized Accounts receivable Specialist with 12 years of experience managing complex invoicing, payment collection , and cash application processes. Adept at building positive relationships with customers and internal teams, with a track record of resolving payment issues quickly and efficiently.

Dedicated accounting staff who has initiative and resourcefulness to deliver excellence in Quickbooks and office management. Familiar with invoicing, received payments, sales receipt, record deposits, write checks and Journal Entry. Key strengths are attention to detail, problem solving, prioritizing, customer relations and an outstanding work ethic.

As a virtual assistant, I offer skills in: 1. Administrative Support: Scheduling, email management, and data entry. 2. Communication: Customer service and social media management. 3. Research: Online research and competitor analysis. 4. Time Management: Task prioritization and calendar management. 5. Tech Proficiency: Microsoft Office, Google Suite, and project management tools. 6. Content Management: Editing and posting on websites and social media. These skills help streamline operations and boost productivity for my clients.

Experienced chat support specialist skilled in providing prompt, friendly, and effective customer assistance. Proficient in handling multiple inquiries simultaneously, resolving issues efficiently, and maintaining a professional tone. Adept at using chat software, managing knowledge bases, and ensuring customer satisfaction through clear communication and problem-solving.

Skilled in social media marketing with expertise in video editing, graphics design, and copywriting. Proficient user of Canva, CapCut, Pexels, Fliki, and Google Workspace.

Proficient in preparing and managing invoices with accuracy and attention to detail. Skilled in ensuring timely issuance, resolving discrepancies, and maintaining organized financial records. Experienced in using invoicing software and adhering to company policies and procedures.

Proficient in Google Drive, with expertise in organizing, managing, and sharing files efficiently. Skilled in creating and collaborating on Google Docs, Sheets, Slides, and Forms. Experienced in optimizing folder structures, implementing access controls, and utilizing advanced features like version history, integration with other apps, and offline access to enhance productivity and teamwork.

Accurately process data, validation and transmission for 15 days payroll. Collecting and verifying timekeeping information for all employees. Calculating pay according to hours worked incorporating leaves and overtime.

I possess strong skills in graphics editing, enabling me to create visually stunning and impactful designs. With expertise in industry-standard software, I can manipulate images, create custom graphics, and enhance visual elements. Whether it’s designing eye-cathcing social media graphics, crafting professional logos, or retouching product photos, my graphics editing abilities allow me to deliver visually appealing content that aligns with brand aesthetics and effectively communicates key messages.

My proficiency in video editing enables me to transform raw footage into captivating visual stories. I have a deep understanding of various video editing software and techniques, allowing me to enhance footage, add special effects, create seamless transition and synchronize audio elements. With a keen eye for detail and a creative approach, I can bring videos to life, ensuring they effectively convey messages, evoke emotions and engage viewer.

Highly skilled in email handling, with expertise in managing high volumes of correspondence efficiently and professionally. Proficient in organizing inboxes, prioritizing messages, responding promptly to inquiries, and drafting clear, concise, and courteous emails. Experienced in using email management tools to ensure timely follow-ups and maintain excellent communication standards.

Detail-oriented and efficient data entry specialist with expertise in accurately inputting, organizing, and managing large volumes of information. Proficient in using spreadsheets, databases, and software tools to ensure data integrity and consistency. Skilled in meeting tight deadlines, maintaining confidentiality, and delivering high-quality results with minimal errors.

Skilled in using Canva to create visually appealing designs, including social media posts, presentations, marketing materials, and more. Proficient in customizing templates, working with branding elements, and delivering creative content aligned with client needs.