Joel

Senior application support, Change analyst, Admin assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Associates degree

Last Active

September 3rd, 2025 (281 days ago)

Member Since

September 13th, 2023

Profile Description

I am ---------- ---------- ---------- , and an experienced IT professional specializing in application support, manual testing, leadership, and operational readiness. Skilled in tools like Linux/UNIX, AWS, SQL New Relic and ServiceNow, I led support teams in the telecommunications and streaming industries, ensuring efficient i ---------- resolution and continuous process improvement with a background in Computer Science and strong technical expertise. I am eager to learn and expand my skills in software development, Admin Tasks, and Cloud services. Kindly give me a chance to introduce myself.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Experienced as an Admin assistant in one of the largest bank in the philippines.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Using this MS Excel as part of documentation for the data.

Software » Application Performance Management » New Relic

Experience: 1 - 2 years

I have using this NewRelic to get the needed data as part of BAU or troubleshooting.

Software » Application Performance Management » Grafana

Experience: 1 - 2 years

I have been using Grafana to monitor our KPIs as part of BAU and to identify the caused of the issue as part of BAU.

Other Skills

Project Management » Jira

Experience: 2 - 5 years

Using this Jira ticketing tool to create a ticket for the respective teams.

Systems Administration » Linux Administrator

Experience: 5 - 10 years

I have using Linux/Unix as part of the QA testing and application support.

Software » Application Performance Management » Prometheus

Experience: 1 - 2 years

I am familiar with Prometheus since we are using this to find the caused of the issue.

Basic Information

Age
35
Gender
Male
Website
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Address
Mandaluyong, National Capital Region
Tests Taken
IQ
Score:  95
DISC
Dominance: 28
Influence: 29
Steadiness: 33
Compliance: 10
English
C1(Advanced)
Government ID
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