Ren

Bilingual Virtual Assistant | Admin & Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $7.09/hour ($1,363.65/month)

Associates degree

Last Active

May 8th, 2026 (50 days ago)

Member Since

July 13th, 2023

Profile Description

Bilingual Virtual Assistant with more than four years of experience in multinational corporations including Accenture, Optum, Concentrix, and Premier BPO. Skilled in administrative support, case management, documentation, and workflow coordination with strong communication abilities in both English and Spanish. Experienced in managing records, preparing reports, monitoring compliance, and streamlining processes to improve efficiency and accuracy. Recognized for professionalism, reliability, and organizational excellence, bringing the adaptability and discipline developed in corporate and leadership roles to provide consistent, high-quality virtual support.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

I provided exceptional customer experiences, catering to a diverse range of clients and ensuring their needs were met with excellence.

Office and Administration » Communication » Spanish Bilingual

Experience: 1 - 2 years

I've served as a Spanish bilingual universal agent for over a year, managing various lines of business including customer service, payments, billing, technical support, and scheduling. Additionally, I've successfully handled medical accounts in Spanish.

Customer Support » IT » IT Asset Management

Experience: 1 - 2 years

Strong verbal and written English communication skills, especially when explaining technical problems to end users. Excellent customer service and empathy; I’m used to “greeting end users,” listening to their concerns, asking the right follow-up questions, and making sure they feel heard. Experience with remote troubleshooting tools; comfortable working with ticketing systems and monitoring queues of incoming support tasks. Ability to adapt to after-hours or night shifts when needed, and willing to monitor service boards when required. Good technical foundation: understanding of Active Directory, user account management, basic network concepts, printers, shares, etc. I am eager to deepen my skills in the other tools/hard skills your listing mentions (RMM tools, server-side roles, VPN, LAN/WAN, etc.).

Other Skills

Professional Services » Management Services » Administrative Management

Experience: 6 months - 1 year

I collaborated closely with my mission president as an administrative assistant, playing a key role in organizing emails, meetings, interviews, and all aspects of his agenda.

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Quezon, Metro Manila

Tests Taken: IQ
Score: 112: DISC
Dominance: 39
Influence: 7
Steadiness: 29
Compliance: 26: English
C1(Advanced)