Donna
Travel Expert | Contracting Specialist | Administrative Assistant | Virtual Assi
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
July 9th, 2026 (today)
Member Since
June 28th, 2023
Profile Description
Detail-oriented and customer-focused Travel Care Professional with over 8 years of experience in the travel and BPO industries. Proven expertise in travel coordination, contract negotiation, supplier relations, and team leadership. Known for delivering exceptional client service and managing complex reservations end-to-end.
Key Qualities:
• Travel Coordination & Reservations
• Contract Drafting & Negotiation
• Supplier & Client Relations
• Customer Service Excellence
• Team Leadership & Coaching
• Strategic Time & Workload Management
• Problem Solving & Critical Thinking
• Data Analysis & Data Entry
• Attention to Detail & Multitasking
• Verbal & Written Communication
Top Skills
Customer Support
Experience: 5 - 10 years
With over five years of experience in customer support, I am patient, relationship-focused, and skilled at engaging with customers to ensure their concerns are resolved effectively.
Customer Support » Sales Support » Hotel Booking
Experience: 5 - 10 years
I have extensive experience booking over a thousand hotels and liaising directly with hotels for cancellations, exchanges, refunds, and special customer requests. My strong attention to detail ensures that customers consistently receive top-quality accommodations and outstanding service.
Office and Administration » Travel Planning
Experience: 5 - 10 years
I worked for a company specializing in travel bookings for the entertainment industry. Our clients provided their destination and venue for performances or film shoots, and I coordinated hotel accommodations and transportation. I negotiated with vendors to secure the best rates and terms, drafted contracts to formalize agreements, and ensured both clients and vendors received support throughout the duration of their trips.
Other Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Proficient in Salesforce CRM, managing contacts, accounts, opportunities, and reports with a strong focus on data accuracy and workflow efficiency.
Customer Support » Sales Support » Flight Booking
Experience: 5 - 10 years
I am a GDS-trained travel agent with hands-on experience in global distribution systems, including four years working with Sabre and one year with Amadeus.
Office and Administration » Calendar Management
Experience: 2 - 5 years
Strong calendar management expertise, supporting operational efficiency by organizing complex schedules, prioritizing deadlines, and coordinating across cross-functional teams.
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Skilled in Microsoft 365, leveraging Outlook and Teams to manage calendars, travel schedules, meeting logistics, and event coordination across multiple stakeholders.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pontevedra, Negros Occidental
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 39
- Influence: 28
- Steadiness: 23
- Compliance: 10
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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