Anton John Rebajado

● Managed complex customer inquiries and provided high-level technical support for telecommunications products and services. ● Resolved diverse service issues and technical bottlenecks, ensuring a seamless user experience and maintaining high standards of customer satisfaction. ● Executed strategic retention techniques by promoting tailored telco products and services to enhance long-term customer loyalty. ● Facilitated accurate information dissemination regarding account benefits and plan features to ensure transparency and trust. ● Optimized service delivery by leveraging internal CRM tools to track, update, and resolve customer cases with meticulous attention to detail. ● Collaborated within a high-performing team environment to meet and exceed key performance indicators (KPIs) related to resolution time and quality.

Handled TELCO account

● Audited insurance claims and benefits with high precision to verify coverage and ensure compliance with provider policies. ● Resolved complex billing discrepancies and claim denials by leveraging specialized healthcare systems, directly improving provider satisfaction and revenue accuracy. ● Executed detailed technical workflows within QNXT and Claim Viewer Echo to maintain accurate digital records and streamline the claims lifecycle. ● Facilitated clear communication between healthcare providers and insurance entities to clarify benefit plans and resolve processing bottlenecks. ● Managed high-volume data verification tasks, ensuring that all patient and provider information met strict industry standards for confidentiality and accuracy. ● Optimized office procedures by identifying recurring claim errors and implementing improved verification steps to reduce future discrepancies.

● Managed high-volume outbound calling campaigns to educational institutions, successfully securing strategic appointments and meetings for Gatorade product presentations. ● Executed precise lead management by utilizing online scripting and targeted databases to identify and engage key decision-makers. ● Facilitated the initial stages of the sales cycle by delivering professional product overviews, ensuring a seamless handoff to the specialized sales team. ● Optimized scheduling efficiency through meticulous calendar management, ensuring all coordinated meetings were aligned with client availability. ● Streamlined communication workflows by maintaining accurate records of call outcomes and lead status within the company’s tracking system. ● Contributed to brand growth by consistently meeting outreach targets and maintaining strong professional relationships with potential institutional partners.

● Optimized attorney productivity by meticulously managing complex schedules and coordinating high-priority client meetings to ensure zero scheduling conflicts. ● Streamlined daily legal and administrative operations by maintaining well-organized, accurate files and ensuring strict adherence to data confidentiality. ● Provided comprehensive scribing services for meetings and appointments. ● Facilitated seamless communication between the firm and a diverse client base, bridging language gaps to enhance service delivery and client retention. ● Handled inbox management through email, streamlining communication processes. ● Managed end-to-end administrative workflows, including calendar management and document organization, to improve the firm's overall operational efficiency. ● Contributed to the planning and implementation of improved office procedures, enhancing communication systems among office staff. ● Collaborated with attorneys in Supreme Courts maintaining strong professional relationships

● Optimized attorney productivity by meticulously managing complex schedules and coordinating high-priority client meetings to ensure zero scheduling conflicts. ● Streamlined daily legal and administrative operations by maintaining well-organized, accurate files and ensuring strict adherence to data confidentiality. ● Provided comprehensive scribing services for meetings and appointments. ● Facilitated seamless communication between the firm and a diverse client base, bridging language gaps to enhance service delivery and client retention. ● Handled inbox management through email, streamlining communication processes. ● Managed end-to-end administrative workflows, including calendar management and document organization, to improve the firm's overall operational efficiency. ● Contributed to the planning and implementation of improved office procedures, enhancing communication systems among office staff. ● Collaborated with attorneys in Supreme Courts maintaining strong professional relationships.