8-year Sales & Retention specialist — ex-HP, Virgin Media, AmaWaterways.
What I actually do:
1. Outbound: Cold calls/emails that book meetings. Did this for Kiwisat B2B.
2. Saves: Stop cancellations, restructure contracts, win-back. Used ICOMS daily.
3. CRM: Salesforce, Zendesk, Dynamics. No lead left behind.
$10k+ deals closed. 5-figure MRR saved monthly. 20%+ book rate.
$12/hr USD. EST overlap. Open to long-term management
Experience: 2 - 5 years
Used Salesforce SFDC daily at HP for B2B sales pipeline management. Maintained lead/opportunity stages, logged calls/activities, updated accounts, and ran revenue forecasts. Also used Salesforce at Gusto for SMB client records. Experienced in data hygiene, reports, dashboards, and basic Flow automation for lead routing.
Experience: 1 - 2 years
Description: Performed B2B outbound sales/Inbound sales at HP exceeding targets + contracted for Kiwisat generating leads. Expert in cold calling, cold email, prospecting, objection handling, and booking qualified sales calls. Comfortable with 200+ dials/day and dialers.
Experience: 1 - 2 years
Used Microsoft Dynamics 365 at HP for B2B sales pipeline management, lead tracking, and customer relationship management. Handled opportunity stages, logged activities, and ran basic sales reports. Equivalent workflow to Salesforce SFDC.
Experience: 2 - 5 years
Negotiated and restructured contracts at Virgin Media to prevent churn. Skilled in save offers, discount approvals, and win-win solutions for at-risk accounts. Used ICOMS daily for contract changes.
Experience: 2 - 5 years
Experience: 1 - 2 years
Contracted for Kiwisat generating B2B leads via cold email, LinkedIn, and calling. Achieved 20%+ contact-to-meeting book rate through targeted research and personalized outreach. Managed full top-of-funnel in CRM.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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