Experienced Technical Support Specialist, Bilingual Customer Service Representative (English & Spanish), and AutoCAD Engineer with a strong background in troubleshooting, remote assistance, and IT solutions. Passionate about delivering seamless customer experiences and solving complex technical issues efficiently.? 5+ years of experience in customer support & IT troubleshooting.
Skilled in Windows, Mac, Linux, and Zendesk ticketing
Knowledgeable in AutoCAD drafting, C++, JavaScript, HTML/CSS
Strong communication, problem-solving, and multitasking skills
Whether it's resolving technical issues, providing top-notch customer support, or drafting precise AutoCAD designs, I bring a solution-driven mindset to every task. Looking for exciting opportunities in Technical Support, IT, CAD Drafting, or Customer Service roles. Let’s connect and make great things happen!
Experience: 2 - 5 years
Provide technical support assistance to customers to resolve technical issues with their products, software, or devices.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Helping Spanish customers, ensuring effective communication and support.
Experience: Less than 6 months
Assisting Engineers and Architects with creating, editing floor and blueprints
Experience: 1 - 2 years
Assisting Candidates/Customers through chat to resolve any technical issues with their testing software
Experience: Less than 6 months
creating date entry files that helps with my work.
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