AI Automation Specialist | Funnel & Website builder

Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Associates degree

Last Active

June 5th, 2026 (2 days ago)

Member Since

March 30th, 2023

Profile Description

My name is Ricky Bacaron from the Philippines,

I’m an AI Automation Specialist with experience building 20+ automation workflows in the past year for businesses across different industries. I design and implement smart systems that connect tools, streamline operations, and reduce manual work using AI, APIs, and workflow automation platforms.

For the past couple of months, I have helped businesses increase revenue, reduce monthly operational costs, and improve overall efficiency by building and implementing AI-powered automation workflows. These systems streamline repetitive tasks such as lead handling, customer communication, and data processing, allowing teams to focus more on growth and sales.

As a result, clients have experienced up to 20–40% increase in revenue opportunities, 30–60% reduction in monthly operational costs, and 40–70% improvement in workflow efficiency and response times. My focus is on creating scalable automation solutions that deliver measurable business impact and long-term value.

Before moving into automation, I built a strong foundation in operations and customer experience. At TDCX as a Property Management Specialist, I managed property listings across Airbnb, Vrbo, and ---------- , ensuring accurate content, pricing updates, and listing optimization. I also handled calendar management, maintenance scheduling, and vendor coordination across multiple property accounts, while improving operational efficiency using dynamic pricing tools such as PriceLabs and Beyond Pricing. In addition, I supported customers across multiple channels while maintaining high service quality and ensuring accurate property information to improve booking performance.

In the year 2024, while working my full-time role in BPO, I started learning AI automation and gradually began taking on part-time and project-based clients to apply what I was learning in real-world scenarios. This allowed me to build hands-on experience in automation while still maintaining my professional responsibilities in customer service and operations.

Prior to that, I worked at Teleperformance as an Expedia Customer Service Representative handling international travel accounts. I used tools such as Sabre GDS, Expedia Partner Tools, Salesforce CRM, Zendesk, Slack, Avaya Softphone Systems, Microsoft Office Suite, Google Workspace, and internal ticketing systems to manage high-volume customer inquiries. My responsibilities included assisting customers with flight and hotel bookings, resolving travel issues such as cancellations, refunds, and rebookings, coordinating with airlines and hotels, and ensuring smooth end-to-end travel experiences.

Through these roles, I developed strong skills in operations, systems thinking, and customer journey optimization— which now directly support my work in building automation systems.