Current Employment Status:
Hired Full Time on Sep 30, 2024
As a professional with a diverse background in service and administration, I am dedicated to delivering top-notch solutions and fostering positive client relationships. My career journey has allowed me to develop a broad skill set through roles in various sectors including HVAC, appliance repair, plumbing, real estate, and IT support.
Operating remotely in Texas, I have also gained valuable experience working in California and Canada, which has enriched my understanding of different market needs and service standards. My roles have ranged from HVAC Dispatcher and Appliance Repair Dispatcher to Plumbing Service Dispatcher, where I managed service requests, optimized scheduling, and ensured customer satisfaction through efficient operations.
In addition to dispatching, I have extensive experience in Administrative Tasks, Customer Service, and Home Warranty Coordination. These roles have refined my abilities to handle complex processes and support clients effectively. As a Transaction Coordinator in Real Estate, I managed transaction processes from start to finish, ensuring smooth and successful closings.
My background in Technical Support and IT has further strengthened my problem-solving skills and technical expertise, allowing me to tackle challenges and provide effective solutions.
I am passionate about leveraging my skills and experiences to contribute to dynamic and forward-thinking teams. I welcome opportunities to connect with professionals who are interested in exploring new ideas and collaborations.
Let’s connect and explore how we can work together to achieve our goals and drive success!
Specialties:
HVAC
Plumbing
Appliance Repair
Dispatcher, Appointment Setting and Customer Service
Transaction Coordinator
Service Area:
Texas
California
Canada
Tools:
HouseCall Pro
Sera
Home Warranty Portals in CA and TX
Google Mail
Slack
KW Command
Zipform
DocuSign
Brivity
Avaya
BluePrint
Citrix
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