Queenie

E-commerce Email Support | Shopify, Zendesk, Stripe | Admin & AI VA

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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

June 9th, 2026 (today)

Member Since

March 24th, 2023

Profile Description

Are customer emails, disputes, and admin tasks taking up too much of your time?

I help e-commerce brands and service-based businesses stay organized, responsive, and efficient by combining 5+ years of hands-on experience with AI-assisted workflows to handle customer support, admin tasks, and bookkeeping—accurately and consistently.

***What I can do for you:
- Manage customer email support (order inquiries, refunds, complaints)
- Handle Stripe disputes & chargebacks professionally
- Process order tracking & follow-ups
- Organize inboxes and streamline admin workflows
- Perform accurate data entry & task coordination
- Maintain financial records & expense tracking

***How I add value:

- Faster response times using AI-assisted replies
- Reduced backlog and improved customer experience
- Organized systems that keep your operations running smoothly
- Reliable, detail-oriented support you don’t have to micromanage

I’ve supported e-commerce operations across platforms like Shopify, Zendesk, and Stripe, helping businesses maintain strong customer relationships while freeing up time to focus on growth.

If you’re looking for someone who can own your inbox, reduce your workload, and keep things running efficiently—I’m ready to help.

Let’s connect and simplify your operations.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Email and Back-Office Support involves managing and responding to email inquiries efficiently, as well as handling administrative tasks related to back-office operations. This service ensures streamlined communication and smooth behind-the-scenes processes for organizations.