Over 5 years of experience in customer care, skilled in:
- Interface Navigation & Data Handling: Proficient in system navigation, data verification, and conflict resolution.
- Sales Reporting: Experienced in submitting sales reports, tracking activities, closings, follow-ups, and goal adherence.
- Order Entry & Fulfillment: Handling customer inquiries, concerns, and requests via phone.
Customer Retention: Providing alternative solutions to retain business.
- Communication: Organizing and conveying messages effectively; following up with customers as needed.
- Customer Assistance: Addressing
Aiming to leverage these skills to excel in a role within your firm.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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Davonna Willis
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