Hi! I’m Mico Alvarez, a detail-oriented Virtual Assistant and Operations Support Specialist with 6+ years of experience in customer service, technical support, sales, team leadership, and CRM management. I help businesses streamline workflows, support customers professionally, and manage day-to-day tasks with accuracy and consistency.
I’ve worked in both BPO and remote freelance environments, supporting teams, handling documentation, organizing data, managing
What I bring:
* Customer Support & Tech Support (phone, chat,
- Data Entry & Admin Work (fast, accurate, organized) - Precise Data Entry & Admin Work – maintaining organized records and efficient operations
- Lead Generation & Appointment Setting
- GoHighLevel Specialist – funnels, automations, CRM setup
- Team Leader Experience – coaching, reporting, QA
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- Fast Learner, Reliable, and Very Organized
- ZOHO CRM
I’m committed to delivering high-quality work, clear communication, and dependable support. I work well independently, manage time efficiently, and adapt quickly to new tools and processes.
If you're seeking a proactive and dependable VA who can hit the ground running to elevate your operations, let's connect to discuss how I can help your business grow."
Experience: Less than 6 months
Experience: Less than 6 months
GoHighLevel Funnel Builder (Entry-Level) Freelance | 2025 – Present Built and customized landing pages and funnels using GoHighLevel. Gained hands-on experience with form integration, automation setup, and mobile responsiveness. Improved design skills through self-learning, troubleshooting layout issues, and refining user experience for higher conversions.
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