Private employee

Experienced Chat Support Agent with three years of providing high-quality customer service through online chat platforms. Skilled in handling customer inquiries, resolving issues efficiently, and ensuring customer satisfaction.

Dedicated Technical Support Agent with three years of experience at PLDT, providing expert assistance in troubleshooting internet, phone, and network-related issues. Skilled in diagnosing technical problems, guiding customers through effective solutions, and ensuring minimal service disruption. Recognized for strong communication skills, technical proficiency, and a customer-focused approach that consistently improved satisfaction and retention rates.

I created automated bin segregation, automated watering system and automated night light.

Experienced Research Writer skilled in conducting in-depth research, analyzing data, and producing well-structured, evidence-based written reports. Adept at gathering credible sources, organizing information logically, and presenting findings clearly and accurately. Demonstrated strong writing, editing, and analytical skills with a commitment to delivering high-quality, plagiarism-free content.

Experienced Email Support Agent with three years of providing timely and accurate assistance to customers through written communication. Skilled in addressing inquiries, resolving issues, and maintaining a professional and empathetic tone in every interaction. Strong attention to detail, excellent writing skills, and proven ability to manage multiple email tickets efficiently while ensuring high customer satisfaction.

Experienced Billing Agent with three years at PLDT, specializing in handling customer billing inquiries, processing payments, and resolving account discrepancies with accuracy and professionalism. Demonstrated strong attention to detail, excellent communication skills, and a commitment to providing efficient and customer-focused service. Consistently contributed to improving billing processes and ensuring customer satisfaction.